24markets

FAQ

Frequently Asked Questions

Deposits & Funding

Deposits & Funding

Quick and secure deposit funding. Deposit using cards, bank transfers, or e-wallets.

Trading Conditions

Trading Conditions

Competitive trading conditions. Learn about spreads, leverage and execution.

Withdrawals & Profits

Withdrawals & Profits

Easy access to your funds. View withdrawal methods and processing times.

Customer Support

Customer Support

Support round the clock. Reach us via chat, email, or phone 24/7.

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Regulation and Legal PackPrivacy PolicyCookie Policy

24markets.com stands as the distinguished brand of Prime Capital Markets (PCM) LTD, an investment firm meticulously regulated by the Financial Services Commission (FSC) of Mauritius, holding Global Business License No. GB23202449 under Code FS-4.1. We take pride in adhering to the highest standards of financial conduct, ensuring that our clients benefit from a secure and compliant trading environment. HIGH RISK INVESTMENT WARNING: We emphasize the critical nature of informed decision-making in the world of financial trading. Engaging in leveraged trading involving foreign currency contracts, contracts for difference, or other off-exchange products carries a heightened level of risk, and it may not be suitable for everyone. Prior to embarking on any trading activities, we strongly advise all potential traders to diligently read and comprehend the relevant risk disclosures and warnings available on our platform. It is paramount to acknowledge the substantial risk that one may lose their entire initial investment. Considering the diverse and dynamic nature of financial markets, we recommend that individuals carefully assess whether trading leveraged products aligns with their unique personal circumstances. Seeking independent financial advice is highly encouraged to gain a nuanced understanding of all associated risks before entering the world of financial trading. Moreover, the inherent risks of trading through an online platform are explicitly addressed, and users are urged to refer to our dedicated Regulation section for additional insights. The provision of services on 24markets.com is facilitated by Prime Capital Markets (PCM) LTD, an esteemed entity authorized and regulated by the Financial Services Commission (FSC) of Mauritius. The company is duly incorporated in Mauritius with Registrar No.: 205994 and maintains its registered office at: 8th Floor, Suite 803, Hennessy Tower, Pope Hennessy Street, Port Louis, Mauritius. In alignment with regulatory standards and legal compliance, it is important to note that we do not establish accounts for residents of specific jurisdictions, such as the United States or any location where such distribution or use would contravene local law or regulation. For a detailed understanding of our policies, kindly refer to our comprehensive Terms & Conditions. As we navigate the complexities of the financial landscape, 24markets.com remains committed to providing a transparent, educational, and secure platform. Our dedication to guiding users through the intricacies of financial trading underscores our commitment to empowering individuals with the knowledge and tools necessary for a successful trading journey. © Copyright 2025 - 24markets.com Trading on financial markets carries risks.